The government says its planned anti-encryption mandate will empower law enforcement, but it will enable far more crime than it will prevent, and regular citizens will bear the cost.
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It has been a tough two years for the technology industry. The 2016 US election was a turning point for what was formerly the face of upbeat, self-actualising capitalism. Today the common view is that a tiny minority has been making money by disrupting things at the expense of the majority. Technology companies are out of control because law-makers have been neglectful, indifferent or – worse – baffled by the prospect of regulation. But in the wake of the Cambridge Analytica/Facebook data-harvesting scandal, there is new interest in the role of ethical considerations in the work of technology companies, and the programmers who build their machinery.
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The Cambridge Analytica revelations have spawned outrage across the world, as well they should. The mass manipulation of millions of individual Facebook users, psychometric profiling to reveal potential pressure points, micro-targeted advertising and black-ops electoral interference are certainly something worthy of the headlines.
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The extraordinary revelations from the Observer/Channel 4 investigation into the practices of the digital marketing firm Cambridge Analytica have, like many a great internet controversy, produced great outrage but few answers or ways forward. People are rightly horrified at the prospect of such comprehensive personal information being used to manipulate them by the million, but also daunted by the task of correcting it.
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Facebook’s reckless vanity has made the headlines again, with the revelation that data it held on about 50 million users was exploited commercially without their consent, and that when Facebook found out about this, it did pathetically little. We only know this thanks to the bravery of a whistleblower. This is yet another scandal in a troubled period for the company, with a growing sense that it is all profit, no responsibility. But the current malaise goes wider than Facebook. On the internet more widely, the advertising-supported model has demanded its payout, and as a result our experience of the web is getting worse. Like rats scrambling to get back on a sinking ship, senior former-Facebookers are lining up to express regrets. It all feels too little, too late.
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First published on Sydney Morning Herald.
One of Australia’s richest sources of statistical data has had both its reputation and trust destroyed by the decision to retain name and address data – a decision made with little consultation and with no regard to the ramifications for individual’s right to privacy. But does this warrant an overall boycott of the census?
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